Shipping & Returns
Last updated: August 2026
This page explains the shipping, delivery, and return conditions for Walkers orders.
At the moment, Walkers ships orders within Georgia only.
1. Placing an Order
Choose the items you would like to order and submit an order request through the website.
After receiving your request, we will contact you by email or Telegram to confirm:
2. Payment
Online payment is not currently available on the Walkers website.
After your order is confirmed, we will provide the details for bank transfer.
Your order will be shipped after payment has been received.
3. Shipping
Walkers currently ships orders within Georgia only.
Shipping costs are not displayed on the website and are calculated individually after we receive your order request, based on the delivery address and order size.
The final order total, including shipping, will be confirmed with you before payment.
Delivery times may vary depending on the destination and the selected delivery method.
After your order has been shipped, we will provide the available delivery information and a tracking number, if applicable.
4. Receiving Your Order
Please check the package and the product when you receive your order.
If the package or product appears to be damaged, we recommend taking photos and contacting us as soon as possible.
If you discover damage or a manufacturing defect after receiving your order, please contact us and provide photos of the product and its packaging.
5. Returns
Under applicable Georgian law, consumers generally have the right to withdraw from a distance contract within 14 calendar days of receiving the product, without giving a reason, unless a legal exception applies.
To request a return, please contact us at:
Email: walkerssmary@gmail.com
You may clearly state that you wish to withdraw from your order and include your name, order number, and the product you wish to return.
After receiving your return request, we will provide further instructions.
The product must be returned without undue delay and, under applicable Georgian law, no later than 7 calendar days after you notify us of your decision to withdraw, unless we offer to collect the product ourselves.
The customer is responsible for the direct cost of returning the product, where applicable under Georgian law.
6. Refunds
Where a withdrawal from a distance contract is made in accordance with applicable law, we will refund the payments received, including applicable standard delivery costs, without undue delay and no later than 14 calendar days after receiving notice of the withdrawal.
We may withhold the refund until we receive the returned product or receive proof that it has been sent back, whichever happens earlier, unless we have offered to collect the product ourselves.
Refunds will normally be made using the same payment method used for the original payment, unless another method is agreed with you and does not result in additional costs.
7. Damaged or Defective Products
If your order arrives damaged or has a manufacturing defect, please contact us at:
walkerssmary@gmail.com
Please include:
For more information about damaged or defective products, please see our Warranty page.
8. Contact
For questions about shipping, returns, refunds, or problems with your order, please contact:
Email: walkerssmary@gmail.com
This page explains the shipping, delivery, and return conditions for Walkers orders.
At the moment, Walkers ships orders within Georgia only.
1. Placing an Order
Choose the items you would like to order and submit an order request through the website.
After receiving your request, we will contact you by email or Telegram to confirm:
- product availability;
- the total order price;
- shipping costs;
- payment method;
- delivery details.
2. Payment
Online payment is not currently available on the Walkers website.
After your order is confirmed, we will provide the details for bank transfer.
Your order will be shipped after payment has been received.
3. Shipping
Walkers currently ships orders within Georgia only.
Shipping costs are not displayed on the website and are calculated individually after we receive your order request, based on the delivery address and order size.
The final order total, including shipping, will be confirmed with you before payment.
Delivery times may vary depending on the destination and the selected delivery method.
After your order has been shipped, we will provide the available delivery information and a tracking number, if applicable.
4. Receiving Your Order
Please check the package and the product when you receive your order.
If the package or product appears to be damaged, we recommend taking photos and contacting us as soon as possible.
If you discover damage or a manufacturing defect after receiving your order, please contact us and provide photos of the product and its packaging.
5. Returns
Under applicable Georgian law, consumers generally have the right to withdraw from a distance contract within 14 calendar days of receiving the product, without giving a reason, unless a legal exception applies.
To request a return, please contact us at:
Email: walkerssmary@gmail.com
You may clearly state that you wish to withdraw from your order and include your name, order number, and the product you wish to return.
After receiving your return request, we will provide further instructions.
The product must be returned without undue delay and, under applicable Georgian law, no later than 7 calendar days after you notify us of your decision to withdraw, unless we offer to collect the product ourselves.
The customer is responsible for the direct cost of returning the product, where applicable under Georgian law.
6. Refunds
Where a withdrawal from a distance contract is made in accordance with applicable law, we will refund the payments received, including applicable standard delivery costs, without undue delay and no later than 14 calendar days after receiving notice of the withdrawal.
We may withhold the refund until we receive the returned product or receive proof that it has been sent back, whichever happens earlier, unless we have offered to collect the product ourselves.
Refunds will normally be made using the same payment method used for the original payment, unless another method is agreed with you and does not result in additional costs.
7. Damaged or Defective Products
If your order arrives damaged or has a manufacturing defect, please contact us at:
walkerssmary@gmail.com
Please include:
- your order number;
- photos of the product;
- photos of the packaging;
- a brief description of the issue.
For more information about damaged or defective products, please see our Warranty page.
8. Contact
For questions about shipping, returns, refunds, or problems with your order, please contact:
Email: walkerssmary@gmail.com
